Insurance Information
Understanding insurance responsibilities when using StorageFinder.
Important Notice
StorageFinder is a marketplace that connects Storers and Hosts. We do not provide insurance coverage. Both parties are responsible for maintaining their own appropriate insurance.
For Hosts
As a Host, you should ensure you have adequate insurance to cover your property and any liability that may arise from storing third-party vehicles and equipment on your premises. Consider the following:
- Public liability insurance covering visitors and their property on your site
- Property insurance that covers your land, structures, and improvements
- Check your existing policy to confirm commercial storage activities are covered
- Notify your insurer that you are operating a vehicle storage business
- Consider umbrella or excess liability coverage for additional protection
For Storers (Vehicle Owners)
As a Storer, you should maintain insurance on your vehicle or equipment even while it is in storage. Recommendations include:
- Comprehensive vehicle insurance covering theft, fire, storm, and vandalism
- Confirm your policy covers vehicles while stored at a third-party location
- For unregistered equipment, ensure you have inland transit or equipment insurance
- Document the condition of your vehicle before and after storage (photos recommended)
- Keep a copy of your insurance policy details accessible
Recommended Steps
Review your existing insurance policies before listing or booking
Contact your insurer to confirm coverage for storage activities
Keep all booking confirmations and correspondence as records
Take dated photographs of vehicles at check-in and check-out
Report any incidents immediately to your insurer and to StorageFinder
Want the full safety rundown?
Our Safe & Sound Handbook covers the Load-Check process, dispute resolution, and yard rules.
Questions?
If you have questions about insurance requirements, contact us at support@storagefinder.com.au. We can provide general guidance but recommend consulting with a qualified insurance broker for specific advice.