How to Find & Book Storage

Everything you need to know about finding the right space for your vehicle or equipment on StorageFinder.

Searching for Storage

StorageFinder makes it easy to find storage near you:

Location search: Enter a suburb, postcode, or city to find available spaces in your area. Results are sorted by proximity by default.
Filters: Narrow your results by vehicle type, security features, price range, and access hours to find exactly what you need.
Map view: Switch to the map view to see listings plotted on a map. This is especially helpful if you want storage close to a specific route or depot.
Save searches: Found a few options? Bookmark listings you like so you can compare them later.

Not all storage spaces are created equal. Here’s what to look for when evaluating a listing:

Photos: Look for clear, recent photos that show the space, surface type, entry point, and any security features. Listings with more photos tend to be more trustworthy.
Security features: Check for CCTV, fencing, locked gates, lighting, and on-site presence. These are listed in the security section of each listing.
Reviews: Read reviews from other storers to get a sense of the host’s reliability and the overall experience.
Host verification: Look for the verified host badge, which indicates the host has completed identity and payment verification.
Vehicle types accepted: Make sure your vehicle type is listed as accepted. If you’re unsure, message the host before booking.

Once you’ve found the right space, here’s how to book:

Instant book vs. request: Some listings support instant booking, meaning your reservation is confirmed immediately. Others require a booking request that the host must approve — you’ll usually hear back within 24 hours.
Choosing dates: Select your check-in and check-out dates. Some listings have a minimum stay requirement (e.g., 7 days or 30 days).
Vehicle details: Provide your vehicle type and any relevant details (e.g., length, height) so the host can confirm the space is suitable.
Message the host: If you have questions about access, surface type, or anything else, send the host a message before booking.

StorageFinder handles all payments securely:

Secure payments: All payments are processed through our secure platform. Your card details are never shared with the host.
Payment held until check-in: Your payment is held securely and only released to the host after your check-in date. This protects you if there are any issues.
Refund policies: Each listing has a cancellation policy (flexible, moderate, or strict). Review this before booking so you know your options if plans change.
Never pay off-platform: Always keep payments within StorageFinder. This ensures you’re covered by our protection policies. Never transfer money directly to a host.

Here’s what to expect when you drop off your vehicle:

Confirm details: Before your check-in date, message your host to confirm the drop-off time and any access instructions.
Communicating with your host: Use the in-app messaging system to coordinate. The host may provide a gate code, key collection point, or meet you on-site.
Key and access handover: If the space has a locked gate or requires a key, your host will arrange handover. Make sure you understand how to enter and exit the property.
Inspect the space: Take a quick look at the space when you arrive. If anything doesn’t match the listing, contact support before leaving your vehicle.

While your vehicle is stored, here’s what you need to know:

Accessing your vehicle: If you need to visit your vehicle during the storage period, check the listing’s access hours. Some spaces offer 24/7 access, while others are by arrangement only.
Extending your booking: Need to stay longer? You can extend your booking through the platform. Contact your host in advance to confirm availability.
Messaging your host: If any issues arise — access problems, concerns about the space, or questions — message your host through the platform. Our support team is also available if needed.

After your booking ends, take a moment to share your experience:

Why reviews matter: Reviews help other storers make informed decisions and reward great hosts. They also help us maintain quality across the platform.
How to leave feedback: After check-out, you’ll receive a prompt to rate your experience and leave a written review. Be honest and specific — mention the condition of the space, communication with the host, and whether it matched the listing.
Star ratings: Rate your experience from 1 to 5 stars. Consider factors like accuracy of the listing, ease of access, security, and host communication.

Browse hundreds of secure vehicle and equipment storage spaces across Australia, or learn more about how StorageFinder works.