How to Find & Book Storage

StorageFinder makes it easy to find storage near you:

• Location search: Enter a suburb, postcode, or city to find available spaces in your area. Results are sorted by proximity by default.
• Filters: Narrow your results by vehicle type, security features, price range, and access hours to find exactly what you need.
• Map view: Switch to the map view to see listings plotted on a map. This is especially helpful if you want storage close to a specific route or depot.
• Save searches: Found a few options? Bookmark listings you like so you can compare them later.

Once you’ve found the right space, here’s how to book:

• Instant book vs. request: You pay when you book. With instant book listings, your booking is confirmed immediately after payment. For other listings, the host has 72 hours to approve or decline — if they decline, you get a full refund.
• Choosing dates: Select your check-in and check-out dates. Some listings have a minimum stay requirement (e.g., 7 days or 30 days).
• Vehicle details: Provide your vehicle type and any relevant details (e.g., length, height) so the host can confirm the space is suitable.
• Message the host: If you have questions about access, surface type, or anything else, send the host a message before booking.

Here’s what to expect when you drop off your vehicle:

• Confirm details: Before your check-in date, message your host to confirm the drop-off time and any access instructions.
• Communicating with your host: Use the in-app messaging system to coordinate. The host may provide a gate code, key collection point, or meet you on-site.
• Key and access handover: If the space has a locked gate or requires a key, your host will arrange handover. Make sure you understand how to enter and exit the property.
• Inspect the space: Take a quick look at the space when you arrive. If anything doesn’t match the listing, contact support before leaving your vehicle.

After your booking ends, take a moment to share your experience:

• Why reviews matter: Reviews help other storers make informed decisions and reward great hosts. They also help us maintain quality across the platform.
• How to leave feedback: After check-out, you’ll receive a prompt to rate your experience and leave a written review. Be honest and specific — mention the condition of the space, communication with the host, and whether it matched the listing.
• Star ratings: Rate your experience from 1 to 5 stars. Consider factors like accuracy of the listing, ease of access, security, and host communication.